Over the weekend, businesses, institutions, and individuals in 12+ countries have fallen victim to a ransomware program known as “WannaCrypt”, or a variant thereof. For those unaware, WannaCry is fast-spreading form of malware that remotely targets nearby computers running on unpatched or unsupported versions of…
If you own a legal practice, design firm, or other small business and have a decent grasp of technology, you might be tempted to “go it alone” – and handle the technical side of your business yourself. As a business owner, it’s only natural to…
Part time Desktop/Systems Support Technician needed for small but growing Managed Service Provider in Atlanta, GA. The primary role will be providing technical support and research assistance for our Senior Systems Administrator. Job expectations will include providing courteous and professional phone and onsite support for…
Today marked two important milestones for business Windows users – the release of Windows 8.1 Update 1 (KB2919355), and the official end of Microsoft support for Windows XP as of April 8th. If your company is still actively using Windows XP, contact us to learn…
If you haven’t yet heard, Microsoft is formally ending support for computers running Windows XP, and Office 2003 on April 8th, 2014. Although this date has been announced for some time, we know a considerable number of people who still rely on systems using XP.…
Have you ever come across a word or excel document that was ‘password protected’ – where certain parts of the document you were unable to edit? Frequently these are used in business settings, and with good reason – to protect formulas, proprietary information, sections of…
For current partners on IT support plans, we offer a complimentary remote access portal, utilizing a full featured license to LogMeIn PRO. This license is valid for all the machines you currently have on a plan with us, and the remote access portable is configurable…
We see this error typically when there is a network connectivity problem between Windows Update or Windows Defender, and Microsoft’s servers. This problem can occur even when the machine in question has access to the internet, if there is a problem with the windows firewall,…
Windows won’t start after update installation This is a common problem we run in to while providing IT support with older computers. After applying a Microsoft Update patch, windows will partially boot, or not boot at all. Most of the times, windows will boot to…
This computer problem was a bit tough for us to figure out originally. We had a local IT partner who was getting the blue screen of death when their USB to VGA displayport adapter was plugged in to their Asus Vivobook S400CA laptop computer running…
