Uncertainty kills businesses. Successful companies plan expenses and are confident of vital business systems working as needed. A reactive approach to maintaining your IT networks is simply too costly in too many ways: lost productivity, dissatisfied customers, and enormous repair costs. Professional service providers like Law Firms & Healthcare Providers need to know they have the best IT support, preventing costly downtime. Our managed IT services are the smart, cost-effective alternative to a ‘wait and see’ approach to tech support.
We utilize specialized software agents to track and analyze the activity on your network 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it—remotely at first, and with additional resources as needed.
Our managed server and network support services can:
- Maintain round-the-clock oversight of your entire IT environment (network servers, desktops, mobile devices, etc.)
- Identify and analyze server “events” for potential problems
- Remotely fix processes or services that fail
- Monitor servers and ensure security patches and anti-virus definitions are up to date
- Ensure that data backups are completed
- Install patches and implement service packs
